Shipping Policy

Order Processing

All orders are processed within 2–4 business days after they are placed.

Business days do not include weekends or public holidays. During periods of high demand, processing may occasionally take a little longer. If this happens, we will do our best to keep you informed.

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information, when available.

Estimated Delivery Time

Estimated delivery time is 6–9 business days after your order has been processed and shipped.

This means the total estimated time from placing your order to receiving it is approximately 8–13 business days.

Delivery times are estimates and may be affected by circumstances outside our direct control, including carrier delays, customs procedures, severe weather, public holidays, or unusually high order volumes.

Shipping Costs and Availability

Available shipping options and any applicable charges will be displayed at checkout before you complete your purchase.

Please make sure your shipping address is complete and accurate before placing your order. If you notice an error, contact us as soon as possible at nuvlibaby@gmail.com. We cannot guarantee that an address can be changed once an order has entered processing or has been shipped.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please check the tracking information provided in your shipping confirmation email.

If the tracking information has not been updated or you believe your package may be delayed or missing, contact us at nuvlibaby@gmail.com with your order number. We will review the situation and help you find a solution.

Damaged Packages or Incorrect Items

Please inspect your order as soon as it arrives. If your package or item is damaged, defective, or incorrect, contact us immediately at nuvlibaby@gmail.com.

Please include your order number, a description of the issue, and clear photographs of the item and packaging so we can evaluate the situation and make it right.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to modify or cancel it.

For information about returning an order after delivery, please review our Return Policy.

Contact Us

If you have any questions about your order or our Shipping Policy, please contact us:

Email: nuvlibaby@gmail.com

Mailing address:
NuvliBaby
Carrer Calvario, 49B
46117 Bétera, Valencia
Spain