TERMS OF SERVICE

Last updated: September 8, 2026

Overview

This website is operated by NuvliBaby. Throughout the site, the terms “we,” “us,” and “our” refer to NuvliBaby.

NuvliBaby offers this website, including all information, products, tools, and services available through it, to you conditioned upon your acceptance of the terms, conditions, policies, and notices stated here.

By visiting our website or purchasing a product from us, you use our “Services” and agree to be bound by these Terms of Service, together with any additional terms and policies referenced here or available through hyperlinks.

These Terms of Service apply to all users of the website, including browsers, customers, and contributors of content.

Please read these Terms carefully before using our website. If you do not agree with them, you should not access the website or use our Services.

Our store is hosted by Shopify, which provides us with the e-commerce platform that allows us to sell our products to you.

Section 1 — Access and Account Information

By accepting these Terms, you confirm that you are at least the age of legal majority in your country or place of residence.

You may not use our products or Services for illegal or unauthorized purposes, nor may you violate any applicable laws while using the website.

When creating an account or placing an order, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account details and password and for all activity conducted through your account.

You must notify us immediately if you believe that your account has been accessed or used without authorization.

Section 2 — Products and Product Information

We make every reasonable effort to display the colors, photographs, measurements, and descriptions of our products accurately. However, the appearance of colors may vary depending on your device and screen settings.

Product measurements are approximate and may vary slightly, particularly where products are handmade or crocheted.

We reserve the right to change product descriptions, prices, and availability at any time. Any changes will not affect orders that have already been accepted, except where required to correct an obvious error and permitted by law.

Products may be available exclusively online and may have limited quantities.

Our baby star outfits should be used while the baby is awake and supervised by an adult. They are not intended for unsupervised sleep. Always follow appropriate safe-sleep guidance and remove loose, bulky, or unsuitable clothing and accessories before placing a baby down to sleep.

Please inspect buttons, fasteners, stitching, and other components before every use. Stop using the product if it becomes damaged, loose, or worn in a way that could present a safety risk.

Nothing in these Terms limits any statutory rights or legal guarantees that apply to the products you purchase.

Section 3 — Orders

When you place an order, you are making an offer to purchase the selected products.

Receiving an order confirmation does not necessarily mean that your order has been accepted. We may need to verify payment details, product availability, delivery information, or possible fraudulent activity before accepting an order.

We reserve the right to refuse or cancel an order for legitimate reasons, including:

• Product unavailability.

• Incorrect pricing or product information.

• Suspected fraud or unauthorized payment.

• Delivery restrictions.

• Violation of these Terms.

• Errors affecting the order.

If we cancel an order after payment has been taken, we will refund the corresponding amount using the original payment method.

Please check your order carefully before completing your purchase. If you need to change or cancel an order, contact us as soon as possible at nuvlibaby@gmail.com. We cannot guarantee that an order can be changed or canceled after processing has begun.

Returns and refunds are handled in accordance with our Refund Policy.

Our products are intended for personal and household use and not for unauthorized commercial resale.

Section 4 — Prices, Billing, and Payments

Product prices and promotions may change without prior notice. Price changes will not affect orders that have already been accepted.

The total price of your order, including applicable taxes, shipping costs, and any other charges collected by us, will be displayed before you complete your purchase.

Where customs duties, import taxes, or local charges may apply, they will be disclosed where reasonably possible. Charges imposed directly by authorities or third parties may remain the customer’s responsibility, provided this is permitted by applicable law.

You agree to provide current, complete, and accurate billing and payment information. You also confirm that you are authorized to use the payment method provided.

If we discover an obvious pricing or product-information error, we may correct it. If the error affects an order you have already placed, we will contact you and give you the option to confirm the order at the correct price or cancel it for a full refund.

Section 5 — Shipping and Delivery

Orders are normally processed within 2–4 business days.

Once an order has been processed and shipped, the estimated delivery time is 6–9 business days. Therefore, the estimated total time from placing an order to delivery is approximately 8–13 business days.

These time frames are estimates and may be affected by weekends, public holidays, carrier delays, customs procedures, weather conditions, periods of high demand, or circumstances beyond our reasonable control.

Tracking information will be provided when available.

NuvliBaby remains responsible for the products until they are delivered to you or to a person designated by you, except where applicable law provides otherwise—for example, if you independently arrange a carrier that was not offered by us.

If an order is delayed, lost, or arrives damaged, please contact us at nuvlibaby@gmail.com so that we can investigate and provide an appropriate solution.

For additional information, please review our Shipping Policy.

Nothing in this section limits your statutory consumer rights concerning delayed, lost, damaged, or undelivered orders.

Section 6 — Intellectual Property

All content available through the website—including text, graphics, photographs, product images, logos, branding, designs, videos, icons, and website layout—is owned by or licensed to NuvliBaby and is protected by applicable intellectual property laws.

The NuvliBaby name, logo, and associated brand elements may not be copied, reproduced, modified, distributed, or used without our prior written authorization.

We grant you a limited, revocable, non-exclusive, and non-transferable right to access and use the website for personal and non-commercial purposes.

You may not reproduce, sell, resell, distribute, scrape, republish, or commercially exploit any part of the website or its content without our written permission.

Section 7 — Optional Tools and Features

We may provide access to third-party tools or services that we do not monitor, control, or manage.

These tools are provided on an “as available” basis to the extent permitted by law. We do not endorse them and are not responsible for third-party tools, services, or platforms.

Your use of optional third-party tools is at your own discretion and may be subject to separate terms established by the relevant provider.

We may introduce new website features, services, or tools in the future. These will also be subject to these Terms unless otherwise stated.

Section 8 — Third-Party Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for examining or evaluating third-party content, products, services, privacy practices, or website security. Accessing a third-party website is at your own discretion.

Any complaint or question concerning a third-party product or service should be addressed directly to the relevant third party.

This section does not exclude any responsibility that cannot legally be excluded.

Section 9 — Relationship with Shopify

NuvliBaby uses Shopify to operate and provide the website and Services.

However, purchases made through our store are transactions directly between you and NuvliBaby. Shopify is not the seller of the products offered through this store and is not responsible for fulfilling, delivering, refunding, or otherwise managing your order.

By using our Services, you acknowledge that Shopify is not responsible for any aspect of a transaction between you and NuvliBaby, except where responsibility is imposed on Shopify by applicable law.

You release Shopify and its affiliates from claims arising solely from transactions between you and NuvliBaby, to the extent permitted by law.

Section 10 — Privacy

The personal information we collect through the website is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, Shopify may also collect and process personal information connected with your use of the website. You can find more information in Shopify’s Consumer Privacy Policy.

Please review these policies carefully to understand how your information is collected, used, shared, and protected.

Section 11 — Reviews, Feedback, and Other Submissions

If you submit a review, comment, suggestion, photograph, or other content to us, you grant NuvliBaby a non-exclusive, worldwide, royalty-free license to use, reproduce, adapt, publish, translate, and display that content for legitimate business and promotional purposes, to the extent permitted by law.

You confirm that:

• You own the content or have permission to submit it.

• The content is accurate and based on your genuine experience where presented as a customer review.

• The content does not violate another person’s rights.

• The content is not unlawful, abusive, misleading, defamatory, or fraudulent.

• The content does not contain malicious software.

We may remove or moderate content that violates these Terms or applicable law.

If a review has been incentivized, this must be disclosed clearly and transparently.

We are under no obligation to keep feedback confidential, pay compensation for it, or respond to it unless otherwise agreed in writing.

Section 12 — Errors and Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct such information and update the website.

If an error affects an order you have already placed, we will inform you and, where appropriate, allow you to confirm the corrected order or cancel it for a refund.

Nothing in this section allows us to remove or reduce any binding consumer rights.

Section 13 — Prohibited Uses

You may not use the website or Services:

• For unlawful or fraudulent purposes.

• To violate any applicable law or regulation.

• To infringe intellectual property or privacy rights.

• To harass, threaten, abuse, discriminate against, or harm another person.

• To submit false, deceptive, or misleading information.

• To upload viruses, malware, or other harmful code.

• To collect or track another person’s personal information without authorization.

• To send spam, phishing messages, or unsolicited communications.

• To interfere with the website’s security or operation.

• To access the website using unauthorized scraping, crawling, or automated extraction tools.

• To impersonate another person or misrepresent your identity.

• To bypass or interfere with security measures.

• To resell or exploit the Services without authorization.

We may suspend or terminate access to the Services if these restrictions are violated.

Section 14 — Automated Systems and Agents

You may access the website using an automated agent only when that access is compatible with these Terms and does not interfere with the operation or security of the Services.

Any automated agent must identify itself accurately and comply with applicable technical instructions, access restrictions, and rate limits.

You remain responsible for actions performed through an agent acting on your behalf.

We may restrict or block automated access that creates excessive traffic, disrupts the Services, attempts to bypass security measures, or violates these Terms.

Automated systems must not place orders, create accounts, or enter into transactions unless the person or organization operating the system has authorized those actions and accepts responsibility for them.

Where technically appropriate, an automated agent should identify itself using a user-agent string in the following format:

Agent/[agent name]

Section 15 — Suspension and Termination

We may suspend or terminate your access to the Services if you materially violate these Terms, engage in fraudulent or unlawful activity, compromise website security, or misuse the Services.

Where appropriate and required by law, we will provide reasonable notice before termination.

You may stop using the Services at any time.

Termination does not affect rights, payment obligations, or liabilities that arose before the termination date. Provisions that are intended to continue after termination will remain in effect.

Section 16 — Disclaimer of Warranties

We aim to provide accurate information and reliable access to our website, but we cannot guarantee that the website will always be uninterrupted, secure, or error-free.

To the fullest extent permitted by law, the website and its online features are provided on an “as available” basis.

Nothing in these Terms excludes or limits:

• Your statutory consumer rights.

• Legal guarantees of conformity.

• Product-safety obligations.

• Liability for defective products.

• Liability that cannot legally be excluded or limited.

Any voluntary guarantee or return period offered by NuvliBaby is provided in addition to your mandatory statutory rights.

Section 17 — Limitation of Liability

To the maximum extent permitted by applicable law, NuvliBaby will not be responsible for indirect, incidental, or consequential losses that were not reasonably foreseeable when the contract was formed.

Nothing in these Terms excludes or limits liability for:

• Death or personal injury caused by negligence.

• Fraud or fraudulent misrepresentation.

• Willful misconduct or gross negligence.

• Defective products where liability cannot be excluded.

• A breach of mandatory consumer law.

• Any other liability that cannot legally be excluded or limited.

If you purchase as a consumer, your mandatory legal protections remain fully applicable.

Section 18 — Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims resulting directly from your unlawful use of the Services, your material breach of these Terms, or your infringement of another person’s rights.

This section does not require a consumer to compensate NuvliBaby for losses caused by NuvliBaby, its service providers, or circumstances for which the consumer is not legally responsible.

Section 19 — Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be applied to the maximum extent permitted by law.

The remaining provisions will continue in effect.

Section 20 — No Waiver and Entire Agreement

If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce it later.

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies expressly incorporated into them, form the agreement governing your use of our Services and purchases from our store.

Nothing in this section excludes terms or rights that must apply under consumer law.

Section 21 — Assignment

You may not transfer your rights or obligations under these Terms where such a restriction is permitted by law without our prior written consent.

We may transfer our rights and obligations as part of a business sale, reorganization, or transfer of the store, provided that doing so does not reduce your legal or contractual rights.

We will provide notice of any transfer where required by law.

Section 22 — Governing Law and Jurisdiction

These Terms and any separate agreement through which we provide Services are governed by the laws of Spain.

If you are a consumer residing in the European Union, you also retain the protection of any mandatory consumer laws that apply in your country of residence.

Nothing in these Terms prevents a consumer from bringing a claim before any court that has jurisdiction under applicable consumer-protection law.

Section 23 — Headings

The headings used in these Terms are included for convenience only and do not affect their interpretation.

Section 24 — Changes to These Terms

You can review the most recent version of these Terms on this page at any time.

We may update these Terms to reflect changes in our Services, business practices, or legal obligations. Changes will apply from the date the revised Terms are published unless otherwise stated.

Where required by law, we will provide reasonable notice of material changes.

Changes will not retroactively reduce rights associated with an order already accepted unless the change is required by law or agreed with you.

Your continued use of the Services after updated Terms become effective constitutes acceptance of those changes, where permitted by law.

Section 25 — Contact Information

If you have any questions about these Terms of Service, please contact us:

NuvliBaby
Email: nuvlibaby@gmail.com
Address: Carrer Calvario, 49B, 46117 Bétera, Valencia, Spain